I had a great stay during my family vacation enjoying the beachfront and club experiences. The food was delicious, especially the chopped salads from The Dutch. Daily housekeeping kept the suite spotless, and I loved the stunning ocean view from my balcony.

Staying at the W South Beach was a fantastic experience! The pool services impressed with their attentiveness. While the wait for dining could improve, the beach access and room comfort captivated me. I enjoyed watching the airshow from my balcony, making it memorable for an art lover like me.

I had a fantastic time enjoying the amazing pool area and spacious room with beautiful views. The gym was also well-equipped and perfect for my routine.

A Relaxing Stay with Room for Improvement

Our group enjoyed the cozy Splendid King Studio with Balcony during our 2-night stay. The poolside vibe was fun, but seating was limited—arrive early! Staff were friendly, but the wait for beach chairs was disappointing. Overall, a nice visit. just plan ahead for pool and beach seating.

Great Room, But Customer Service Needs Attention

Beautiful room with balcony and stunning views! However, the check-in process felt disorganized, which led to a frustrating wait. Enjoyed dining at the poolside restaurant, but be sure to confirm reservations to avoid disappointment. Overall, a nice stay but could improve service consistency.

My stay at the W South Beach offered a beautiful ocean view from my stylish room. The friendly pool staff created a welcoming atmosphere, enhancing my relaxation by the pool. However, the rude front desk staff dampened this luxury experience slightly. Still, the overall ambiance and service remain memorable.

The Lower Penthouse suite was visually stunning, providing a nice space to unwind. However, a major concern arose when a bag containing vital work equipment was misplaced, nearly ruining the trip. Additionally, attempting to ship some items resulted in frustrating delays and lack of effective communication from staff, making the stay feel more stressful than enjoyable. The focaccia bread served by the pool was a delightful highlight.

Had a killer time indulging in the chopped salads and diverse dishes at The Dutch. Plus, the daily housekeeping was on point, ensuring my suite stayed spotless. The staff's warmth made each interaction a breeze, and I can't forget the stunning ocean view from my balcony that was so chill.

On the flip side, my room's phone was totally non-functional despite multiple shouts for help. Had to dial an outside number for room service, which was a hassle. Plus, I faced some incorrect billing—$20 overcharge. However, they sorted it out post-challenge, so all in all, it still shined in the Miami sun.

Had a fantastic ocean view room that blew my mind with the beauty I could see right from my bed early in the morning. The staff at the hotel were super chill and always there to help, felt like I was treated special every time I walked by them.

It wasn’t cheap but honestly worth it overall.

The beach access was great, and we loved hanging out at the club. Don’t miss the workout at FIT. it’s a chill way to start the day! Just a heads up about pool seating—get there early for a good spot.

Check-in was smooth, but one staff member was a bit indifferent when we asked a simple question, which was surprising.

Everyone at the beachfront made the experience enjoyable. The drinks were good and the food was excellent. It was the highlight of my stay.

The early check-in I confirmed wasn't available. Staff were rude about a breakfast voucher issue after miscommunication from another server. I felt neglected.