Incredible ocean views

Staying at the W South Beach was a fantastic experience! The pool services impressed with their attentiveness. While the wait for dining could improve, the beach access and room comfort captivated me. I enjoyed watching the airshow from my balcony

I had a fantastic time enjoying the amazing pool area and spacious room with beautiful views. The gym was also well-equipped and perfect for my routine.

The lobby's vibrant decor and accessible layout made me feel welcomed. The ocean view from my room, accompanied by flawless service from attentive staff ensured a delightful and relaxing stay. I truly felt pampered throughout my time at W South Beach.

More seating options at the pool would be helpful.

Enjoyed the stunning ocean view from our suite. Loved the relaxed vibe at the pool and the daily housekeeping kept things tidy.

Great Room, But Customer Service Needs Attention

Beautiful room with balcony and stunning views! However, the check-in process felt disorganized, which led to a frustrating wait. Enjoyed dining at the poolside restaurant, but be sure to confirm reservations to avoid disappointment. Overall, a nice stay but could improve service consistency.

The Lower Penthouse suite was visually stunning, providing a nice space to unwind. However, a major concern arose when a bag containing vital work equipment was misplaced, nearly ruining the trip. Additionally, attempting to ship some items resulted in frustrating delays and lack of effective communication from staff, making the stay feel more stressful than enjoyable. The focaccia bread served by the pool was a delightful highlight.

would like to stay there on the next trip

Stunning ocean views from the balcony made mornings special. The room had a kitchenette and spacious layout with a comfy sofa. The pool area had cool music and a chill vibe. Daily housekeeping kept everything spotless. Loved the spa with a top-notch full body massage. Easy beach access was a huge plus.

great ocean views but minor check-in hiccup

The studio suite was impressively spacious with a well-equipped kitchenette. I particularly loved the large balcony with stunning ocean views that truly enhanced my experience. The staff’s warmth, especially from the concierge Sole, elevated our stay with helpful suggestions and friendly service.

However, I encountered a small issue with my early check-in that was not honored.

Had a killer time indulging in the chopped salads and diverse dishes at The Dutch. Plus, the daily housekeeping was on point, ensuring my suite stayed spotless. The staff's warmth made each interaction a breeze, and I can't forget the stunning ocean view from my balcony that was so chill.

On the flip side, my room's phone was totally non-functional despite multiple shouts for help. Had to dial an outside number for room service, which was a hassle. Plus, I faced some incorrect billing—$20 overcharge. However, they sorted it out post-challenge, so all in all, it still shined in the Miami sun.

Do recommend for a short break

Cozy room, convenient location, the room we got was a splendid king studio with balcony that had a beautiful ocean view, and the staff were friendly and welcoming, making my stay enjoyable with easy beach access and a fantastic outdoor swimming pool.

No

Family with children’s fantastic stay!

Had a fantastic ocean view room that blew my mind with the beauty I could see right from my bed early in the morning. The staff at the hotel were super chill and always there to help, felt like I was treated special every time I walked by them.

It wasn’t cheap but honestly worth it overall.

The beach access was great, and we loved hanging out at the club. Don’t miss the workout at FIT. it’s a chill way to start the day! Just a heads up about pool seating—get there early for a good spot.

Check-in was smooth, but one staff member was a bit indifferent when we asked a simple question, which was surprising.

I had a great stay during my family vacation enjoying the beachfront and club experiences. The food was delicious, especially the chopped salads from The Dutch. Daily housekeeping kept the suite spotless, and I loved the stunning ocean view from my balcony.

Everyone at the beachfront made the experience enjoyable. The drinks were good and the food was excellent. It was the highlight of my stay.

The early check-in I confirmed wasn't available. Staff were rude about a breakfast voucher issue after miscommunication from another server. I felt neglected.